There’s something to be said for slow and steady progress. But there’s also something to be said for decisive and sweeping action. When it comes to negative social habits, there’s no time like today to quit cold turkey. Of course that’s a lot easier said than done, but with practice we can do better almost immediately.
Lately I’ve been making it a point to bring more awareness to the specific negative social habits our coaching clients have been either complaining about or engaging in. And perhaps more importantly than that, I’ve also been noticing many of the same behaviors in both myself and my close friends and family members. In fact let’s be honest, we’ve all acted in negative, damaging ways to the people around us at one time or another. None of us are immune to occasional negative mood swings. But that doesn’t excuse what we do to each other habitually.
Over the years, through our coaching practice and live events, Marc and I have literally worked with hundreds of individuals looking to fix or strengthen their relationships, and we’ve learned a lot about what it takes to make this happen. One of the most significant realizations, again, is the fact that most problems in relationships (both intimate and platonic) arise from the same basic negative habits and behavioral issues. So I’m sharing some of the more prevalent ones with you today in hopes that doing so will allow you to catch yourself and course-correct when necessary…
1. Giving the silent treatment.
Tuning out, ignoring, disengaging, refusing to acknowledge, etc. All variations of the silent treatment don’t just remove the other person from the disagreement or argument you’re having with them, it ends up removing them, emotionally, from the relationship you have with them. Truly, when you’re purposely ignoring someone, you’re really teaching them to live without you. If that’s what you want, be clear about it. And if not, reengage with them in a constructive way.
2. Seeking attention by complaining.
I spoke with a new friend yesterday who all but refused to talk about the positive aspects of their life. After listening to them vent about fairly minor troubles for an hour straight, I asked about some of the exciting projects they have going on (of which they have many). Within two sentences, they were back to complaining about trivial things. We all need to share our troubles with friends or strangers from time to time, but don’t fall into the habit of turning conversations into your own personal dumping ground. It’s an easy way to get attention, but it’s a poor way to keep it, and it’s a poor way to view your life.
3. Using disagreements as an excuse to condemn someone’s entire character.
Complaints are OK. Disagreements are OK too. These are natural and honest reactions to a person’s decisions or behavior. But when complaints and disagreements spiral out of control into global attacks on the person, and not on their decisions or behavior, this spells trouble. For example: “They didn’t call me when they said they would because they were busy and forgot, but because they are a horrible, wretched, selfish person.” The bottom line here is that there’s a big difference between who someone is and what they sometimes do.
4. Focusing on the inner monologue instead of the actual dialogue.
“Holy crap! How should I respond? What can I say that will sound smart and clever? I really hope they think I’m intelligent. I could touch on symbolism or make a reference to post-modernism. Wait… what did they just ask me?” Stay focused on the other person’s words and points. People rarely mind when you say, “Hmm, let me think about that for a moment.” Quite the opposite, since it shows that you’re taking the conversation seriously. If you compose your answers while someone else is speaking, you’re really only having half a conversation, and it’s usually quite obvious. (Read Just Listen.)
5. Using (subtle) hateful gestures as a substitute for actual communication.
Frequent name-calling, eye-rolling, belittling, mockery, childish threats, rude teasing, etc. In whatever form, gestures like these are poisonous to a relationship because they convey hate. And it’s virtually impossible to resolve a relationship problem, or develop a relationship in any way, when the other person is constantly receiving the message that you hate them.
6. Multi-tasking while engaging with people.
Even if you are a professional multitasker, if you’re talking to someone, talk to them and that’s it. Don’t browse online, don’t watch TV, don’t scroll through social media, etc. If you really don’t have the time to talk, be honest and find another time, or cut it short. The bottom line is that there’s no greater gift of kindness, and no greater expression of caring that you can offer, than your undivided time and attention. (Note: Marc and I discuss this in more detail in the Relationships chapter of “1,000 Little Things Happy, Successful People Do Differently”.)
7. De-emphasizing compliments, or fishing for more of them, with self-effacing remarks.
“Oh, I look terrible today” — after someone compliments you. “I just threw it together at the last minute” — when you obviously dressed up. “I’m really not good at things like this” — when the people you’re with say you are. Don’t do this to yourself and others. It’s not flattering or helpful behavior. By making self-effacing comments, you basically force the other person to repeat their compliment or defend it, which is not a gracious thing to do. It’s perfectly OK to say simply “thank you” when you’re complimented. It’s not snobby, it’s just a basic courtesy.
8. Holding the past against people that have been “forgiven.”
If someone you love or care about makes a mistake and you choose to forgive them, your actions must reinforce your words. In other words, let bygones be bygones. Don’t use their past wrongdoings to continuously justify your own present righteousness. When you constantly use someone’s past wrongdoings to make yourself seem “better” than them (“I’m better than you because, unlike you, I didn’t do XYZ in the past.”), it’s a lose-lose situation in the long run.
9. Leaving room for emotional blackmail.
Emotional blackmail happens when you apply an emotional penalty against someone if they don’t do exactly what you want them to do. The key condition here is that they change they’re behavior against their will as a result of the emotional blackmail. Absent the emotional blackmail they would live differently, but they fear the penalty from you, and so they give in. If that sounds familiar, the solution relies heavily on better communication. If two people care about each other and want to maintain a healthy relationship, they absolutely need to be allowed to openly communicate all of their feelings to each other, not just the agreeable and positive ones. If this is not allowed or supported — if one or both people fear penalty or punishment for their honesty — lies and deceit will gradually transpire.
Remember, we all have a responsibility to address.
As you reflect on the negative social habits above, do your best to keep things in perspective. If you recognize one or more of them in your relationships, refrain from pointing fingers. Take some responsibility so you can put yourself in a position to make positive changes. Remind yourself that when you deny 100% responsibility in a relationship problem or dispute, all you’re really doing is blaming the other person. You’re saying, in effect, “The problem here is never me and it’s always you.” This denial of responsibility usually just escalates every issue, because there’s a complete and utter breakdown of communication.
The key thing to understand is that you have a choice. Either you’re choosing to be in a relationship with another person, or you aren’t. If you’re choosing to be in, then you are responsible for it. Denying this means you’re giving up all your power to the other person — you’re their victim, regardless of circumstances (positive or negative), because you’ve given them 100% of the responsibility for the relationship you have with them. So again, even when the behavior driving a relationship problem belongs to the other person, the only way to find common ground, or simply create a healthy boundary and more space for yourself, is to first own the fact that you have a responsibility to address.
And also keep in mind that when your friendship, marriage, parenting, etc. gets difficult, it’s not an immediate sign that you’re doing it wrong. These intimate, intricate relationships are toughest when you’re doing them right — when you’re dedicating time, compromising, having the tough conversations, and making daily sacrifices.
Healthy, long-tern relationships are always amazing, but rarely easy 24/7. Resisting the hard times and seeing them as immediate evidence that something is wrong, or that you’re in a relationship with the wrong person, only exacerbates the difficulties. By contrast, finding the patience and mindfulness to view the challenges as an opportunity to work together will likely give your relationship the energy and strength needed to transcend the problems and grow even stronger in the long run.
And finally, practice tuning in to your feelings and needs. Note the times and circumstances when you’re resentful of fulfilling someone else’s needs. Gradually establish healthy and reasonable boundaries by saying no to gratuitous requests that cause resentfulness in you. Of course, this will be hard at first because it may feel selfish. But if you’ve ever flown on a plane you know that flight attendants instruct passengers to put on their own oxygen masks before tending to others, even their own children. Why? Because you can’t help others if you’re incapacitated. In the long run, proactively establishing and enforcing healthy and reasonable boundaries in your relationships will be one of the most charitable things you can do for both yourself and those you care about.
Now, it’s your turn…
Yes, it’s your turn to bring some healthy awareness to how you’re showing up in your relationships.
But before you go, please leave Marc and me a comment below and let us know what you think of this essay. Your feedback is important to us. 🙂
Also, if you haven’t done so already, be sure to sign-up for our free newsletter to receive new articles like this in your inbox each week.
Photo by: J.T. Noriega
Michael says
Wow! So many of these social habits were so good to reflect on. It’s scary though how many resonated with me. Then again, perhaps I am not the only one, huh!
Thanks for sharing, as always, M&A. Your emails and posts always make a difference in my life.
Bert (Bertha) Proscino says
Bert here. This excellent collection of relationship observation & advice comes at a perfect time for me.
Recently had an abrupt outpouring of anger with a longtime friend & chose to “drop out “ of the relationship with the silent treatment.
Things have cooled down . And I see that at our age, especially, that this is not Heart Healthy.
Will sleep on this & will take the 1st step to reconnect. Thank you.
And fir so many open, honest opportunities to LIVE BETTER!
Sincerely, Bert P.
Akinsola Elizabeth says
I sincerely appreciate you M&A for sharing these important eye openers.
I will share with others.
BRANDY KLOPF says
This was simple and to the point. I enjoy the way in which the writing makes me feel as if a friend was giving me advice. A good friend, that knew they were talking about!
Gilly says
Great reminders here. They all make sense and I agree with them. One thing that truly irritates and disappoints me is where someone I am with constantly answers every trivial text or message they get on their mobile. We can be in the middle of a lovely meal, conversation or situation, but the minute his mobile tinkles he responds. Ok, if he was a high flying exec dealing with business I would totally understand, but we are two retired friends living a carefree life by the sea. I have asked him to give quality time to the moment and wait to answer a non important text, but it’s a daily request!
Camala M Winters says
Love this article!
It reflects on all relationships — family, marriage, partners, grown kids, younger kids, parents, friends….
Thank you!
Diana Everett says
That person–and everyone else–need to learn the fine art of silencing their phone.
I am retired and phone is silenced, including ALL notifications, by default. If expecting a call, turn on the sound. Texts and unanticipated calls are answered when I get around to them.
Life is peaceful and it’s easy to engage with in-person conversation.
Believe a lot of folks like all these notifications because they feel important, but they fail to acknowledge it’s just trivia distracting them from real life.
Artemis says
Utterly sad how society and culture has changed… since the mobile phone.
JJ says
Thank you for this essay. I keep the following next to my phone:
Before speaking, ask yourself to THINK:
Is it Thoughtful
Is it Honest
Is it Intelligent
Is it Necessary
It it Kind
Julie Ann says
I agree with the what others have previously commented. Every point here resonates in some way. I would also add being a know-it-all. It’s great to share your knowledge, but if it doesn’t enhance the conversation, does it really need to be said? I know people who are ALWAYS right about EVERYTHING (even when they’re flat-out wrong). Everyone else is ALWAYS wrong, and they refuse to even entertain the idea that someone else might know as much (or more) than they do. It’s incredibly off-putting.
Dev says
This post is very much on point. Thank you for that.
And since others have added their two cents, my one addition is putting others down. If someone comes to you with a new idea, be supportive. Entertain their thoughts, even if they’re different than your own.
Beth W says
I told someone just yesterday how it used to drive me up the wall when my sister would be eating while talking to me on the phone! So that’s one more to add to this helpful list of reminders.
Ravi says
Excellent and useful communication/relationship reminders here, M&A. And an addition to this list:
Push your ideas and thoughts on others hard…some people expect others to see things from their point of view as the only way for solution and never reciprocate the empathy they expect. Consequently they go overboard selling their point of views and ideas and shut out any feedback that is coming from others. This is an annoying social habit that pushes people away.
Gregory B. says
Great stuff here! The first one, about shutting people out, seems to be pretty common these days. There’s a person who never responds to my texts (whether alone or as part of a friend-group text) and I get the feeling it’s a passive-aggressive way of showing they don’t respect or like me much. I guess I could be taking it too personally.
Along those lines, a social habit that bugs me is when a so-called friend or relative never bothers to initiate contact with you, but just waits to be called or invited out all the time. It puts the responsibility of the relationship in the hands of the other person. I like the way you suggest in this post that this is how people teach you how to live without them!
john M Hardy says
Oh, love this one. Here are my thoughts. I was always told that you have 2 ears but only 1 mouth, so you should be listening more than talking ( along the idea of speak when you are spoken to). You don’t want to complain because that could be seen as a b—- session ( you can fill in that blank), but the biggest takeaway I have is something I learned in grad schools and that is problem identification- basically that means you own it and you need to figure out a solution as to how you will fix it.
Maureen says
When you choose it, you accept some responsibility for it. Whether you realize and like it or not. THIS IS HUGE FOR ME. So many times I’ve decided I want or need something, without giving it much thought. Then I have to deal with the repercussions of my impulsive actions. Thanks much for today’s big wakeup call.
Susan Foster Hayo says
Great list. I enjoy your lists. I have seen these principles in spiritual literature and counseling/therapetic psychology literature. I agree with every point. Great synthesis of these important “life hacks.”
Dipti says
This post is really very useful for building a healthy relationship with our loved ones. Many of the points mentioned above are resonating with my behaviour dealing others. I will try to keep these points in my mind in futher while conversing with others and will also pass on these to my loved ones. Thanks for the post. Keep sending it in future.
LOU says
THE ONE ABOUT A COMPLIMENTS, THATS ME. I DON’T TAKE THEM WELL SOMETIMES. I SHOULD JUST SAY THANK YOU.
Brendan B says
I’m guilty of #1 she’s guilty of most of the rest. 5 years together hoping we can have many more but sometimes it seems impossible.
Heidi says
Ironically cell phones- an advanced communication tool-has ruined the communication between family members!